Shipping Info

Core, Core Return, and Shipping Pod Policy

All cores should be returned assembled and must be the exact type of engine you were sold. Disassembled cores must include all parts, or a missing parts charge will apply. Cores must be drained of all fluids and the oil filter removed. There may be a charge for engine cores returned with fluids, or oil.
All cores must be returned within 10 days of our invoice date for full credit. After 20 days only a partial credit may be given. All improper or damaged cores may have core damage charges assessed.
Core credits will only be determined after we examine the core. Cores will usually be checked within 5 days of receiving the core. You will then be notified of the condition of the core and refunds will be mailed usually within 10 days.
Our engines are sold on an exchange basis and a core deposit is not a core sale. In most cases, the core value is much more than the damage deposit.
When possible a reusable shipping pod will be used to insure a safe delivery and a clean core return. When the pod is returned with the enginecore, the pod deposit fee of $125.00 will be refunded. If the engine is shipped on a pallet there is no deposit fee required.